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More Delays
11-01-2012, 03:28 AM
Post: #1
More Delays
When Tom posted on the Drobo blog that the mini began shipping, I began to hope that the delays were finally behind us. This morning, though, I received emails from Amazon, saying that my November 2nd delivery date was postponed to to December 18th! And this after I was assured by Drobo that I'd have the unit by the November date.

Why don't you please level with us and tell us exactly what;s happening. If I can't get my unit earlier than the end of December, I'll simply have to get other hardware.
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11-01-2012, 04:08 PM
Post: #2
RE: More Delays
Since official Drobo presence here is limited, I recommend opening a support ticket as well. At least that's something that's logged in their system.

--Brandon | WHS2011+Drive Bender/2x Drobo v2/Drobo S G1/ Drobo S G2/Transporter
Drobo provides fault-tolerance, it's NOT a substitute for regular backups.
Drobo Best Practices - Official and Community-sourced.
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11-01-2012, 04:52 PM
Post: #3
RE: More Delays
Thanks for the suggestion, but I think you need a registered product to create a support ticket.
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11-01-2012, 05:05 PM
Post: #4
RE: More Delays
Pretty sure you just need to create an account, but creating an account doesn't require a product (you can register products afterward).

Or you can call, though I'm not sure the support folks will know the answer and will probably have to get back to you. Smile

http://www.drobo.com/support/contact-support.php

--Brandon | WHS2011+Drive Bender/2x Drobo v2/Drobo S G1/ Drobo S G2/Transporter
Drobo provides fault-tolerance, it's NOT a substitute for regular backups.
Drobo Best Practices - Official and Community-sourced.
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11-02-2012, 09:04 AM
Post: #5
RE: More Delays
GJN,

Please disregard the Amazon email as that was sent out in error. We've already begun shipping Drobo 5Ds as of yesterday =]

Thanks,
Phuong
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11-12-2012, 04:17 PM
Post: #6
RE: More Delays
Drobo 5D received today and currently being loaded. Beautiful unit!!!
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