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DroboPro will not mount
10-02-2016, 02:22 PM
Post: #1
DroboPro will not mount
Hi all --

I have an old DroboPro that will not mount. It powers on fine but I don't get to the blue lights sequence, all lights just go off except for the green power light. Not recognized by Drobo Dashboard 2.8.2

No drives are in it, I just would like to reset the whole thing and start fresh. Pinhole reset does not work.

Running MacOS 10.12 but it's been doing this over multiple OS's. Does the same thing regardless of connecting cable. Sticking with USB for now.

Any other super-secret ways to nuke this to a factory reset setting? Or is it a boat anchor now?

Thanks in advance --
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10-03-2016, 01:46 PM (This post was last modified: 10-24-2016 02:37 PM by Paul.)
Post: #2
RE: DroboPro will not mount
hi jose,
as far as i remember, a working drobo should become recognised by dashboard, even when empty.

im not sure if it would actually mount yet, without any drives, but if your drobo is empty currently, then maybe you could try checking some firewall or permission settings, to see if some permission changes can help dashboard see it?

maybe you could try uninstalling dashboard, and then rebooting the mac, and then trying to install dashboard again (or possibly another version of dashboard) and then checking the permissions again just in case it starts to become recognised by dashboard again for you?

here is a page with some more info that might help regarding dashboard finding the drobo:
https://myproducts.drobo.com/article/AA-01820

(btw i have XP home SP2, a Drobo v1 with 2x 1TB/2x 1.5TB WD greens, & a bkp Drobo v2 with the same + a DroboShare: unused)
& a DroboS v2 with 3xWD15EADS &2x1TB in DDR mode on win7, & a drobo5D (all usb)
  • btw i did a sustained (write) operation for about 6 hours, and got 13.2MB / sec ...objection? "sustained" :)
    (16.7MB/s on a v2 & 47-96MB/s drobo-s)
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10-24-2016, 05:38 AM
Post: #3
RE: DroboPro will not mount
Hi there!

As far as I got to know the circumstances, this is due to a change in "Automount" of MAC OS Sierra. I do have the same problem with my DroboPro.

Aplle has deactivated this internal function and I think, MacOs Sierra and DroboPro are not able to handle the "sleeping mode" of DroboPro.

And there is no change when the sleeping mode on DroboPro is deactivated either!

Best regards!
Tino
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10-24-2016, 02:39 PM (This post was last modified: 10-24-2016 02:40 PM by Paul.)
Post: #4
RE: DroboPro will not mount
thanks marissen for the info.
if it does not mount automatically, maybe there is a way to manually mount it?

there was a page here with some info about how some users were able to force auto-mounting, though im not sure of the implications as do not have a mac, and maybe there is a safer, manual method?
https://discussions.apple.com/message/29744735#29744735

(btw i have XP home SP2, a Drobo v1 with 2x 1TB/2x 1.5TB WD greens, & a bkp Drobo v2 with the same + a DroboShare: unused)
& a DroboS v2 with 3xWD15EADS &2x1TB in DDR mode on win7, & a drobo5D (all usb)
  • btw i did a sustained (write) operation for about 6 hours, and got 13.2MB / sec ...objection? "sustained" :)
    (16.7MB/s on a v2 & 47-96MB/s drobo-s)
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