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B810n Fail to Mount
09-20-2016, 06:28 AM
Post: #1
B810n Fail to Mount
I am setting up a new B810n with 4 WD RED 4 TB drives. After the initial firmware update the system failed to mount. I read in the kb to remove the drives, manually update the firmware, reboot, turn off, install drives, turn on. This process did not solve the problem and the unit still fails to mount.

The drobo health status is critical and all the drives show good in the drobo status screen.

I submitted a support case yesterday, but haven't heard back from them yet.

I have another B810n that works just fine and 2 B800fs that work just fine.
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09-20-2016, 01:44 PM
Post: #2
RE: B810n Fail to Mount
(09-20-2016 06:28 AM)itcontact Wrote:  I am setting up a new B810n with 4 WD RED 4 TB drives. After the initial firmware update the system failed to mount. I read in the kb to remove the drives, manually update the firmware, reboot, turn off, install drives, turn on. This process did not solve the problem and the unit still fails to mount.

The drobo health status is critical and all the drives show good in the drobo status screen.

I submitted a support case yesterday, but haven't heard back from them yet.

I have another B810n that works just fine and 2 B800fs that work just fine.

Support got back to me and had me do a reset which solved the problem. I just had to reset the IP and name after the reset, but the unit is now operational.
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09-21-2016, 01:17 PM
Post: #3
RE: B810n Fail to Mount
cool am glad things were sorted out and working again,

(btw i have XP home SP2, a Drobo v1 with 2x 1TB/2x 1.5TB WD greens, & a bkp Drobo v2 with the same + a DroboShare: unused)
& a DroboS v2 with 3xWD15EADS &2x1TB in DDR mode on win7, & a drobo5D (all usb)
  • btw i did a sustained (write) operation for about 6 hours, and got 13.2MB / sec ...objection? "sustained" :)
    (16.7MB/s on a v2 & 47-96MB/s drobo-s)
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