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A Failed Disk and another Healed
04-03-2017, 09:03 PM
Post: #1
A Failed Disk and another Healed
Hi,

Last week, my Drobo notified me that a Hard drive failed and kept disconnecting and rebooting every 5-10 minutes in loop.

I replaced the failed drive but the Drobo keeps rebooting again and again.

I noticed today that one other drive than the new one show a "Healed" status. A Drobo Agent told me that it could be part of the rebooting problem, but I can't find a way to replace that drive since the Data protection process can't finish with the newly installed drive.

I tried to do what they told in this article : https://myproducts.drobo.com/article/AA-01649

Without any drive installed, the Drobo show exactly what it should do.

Do you have any clue on what to do in that situation?
http://www.drobo.com/support/contact-support/
I've got a Carbon Copy of the data but don't want to restart from scratch before seeing if there's other options than a Factory reset.

All my firmware are up to date as well and I'm on Mac El Capitan (10.11)

Thanks in advance!
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A Failed Disk and another Healed - charlesbelisle - 04-03-2017 09:03 PM

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